Can’t log in to your Uphold account? Don’t worry — Our team compiled our most frequently asked questions by members when having issues accessing/logging into their accounts below:

Are You Verified? Key Benefits Of Verifying Your Uphold Account:

The most common issue regarding locked accounts revolves around the verification process. Non-verified members are limited to a cumulative transaction value of $1,000 will need to verify their account in order to continue to make transactions.

Verification allows:

Increased transactional amounts

Add or withdraw funds to/from Uphold using a bank transfer, debit/credit card

Access to 30+ supported fiat currencies, cryptocurrencies, and commodities

I’m unable to log in to my Uphold account and I am a non-verified member—what should I do?

You will need to verify your account with Uphold to continue using our service. Uphold requires verification to protect the security of everyone using our service. Getting verified is easy! You can start the verification process by going to your account dashboard and clicking on “Become A Verified Member.”

Uphold requires a valid government issued ID in the form of a passport, national ID card, or driver’s license. You need to submit a ‘selfie’ picture of yourself holding your ID where both your face and the ID is visible. In addition, U.S. members will need to provide their social security or TAX ID number. Once you’ve entered the required information, please allow 24 hours for your account to be verified.